In this episode, host Taylor Baker speaks with Mike Gange, founder and president of Summit Tech Partners, about how an IT services and staffing firm scales in a fast-changing market especially as AI reshapes recruiting, outreach, and how businesses think about productivity and competitive advantage.
What You’ll Learn
- Why AI is creating a surge of opportunity across industries, and how service firms can position themselves to ride that wave responsibly.
- How a clear niche (process, project management, and PMO support) can differentiate a staffing/services company in crowded markets.
- Why “having the right people around you” becomes the biggest growth lever—and the biggest constraint at the same time.
- What to prioritize when hiring for change: adaptability, open-mindedness, and emotional intelligence (EQ) over narrow, static skill sets.
- How to use automation and AI tools to increase efficiency while keeping humans in charge of targeting, messaging, and relationship-building.
- The risks of moving too fast with AI outreach (wrong message, wrong audience) and why refinement still requires human judgment.
- How leaders can scale by asking better questions, learning from mentors, and building a team that’s stronger than any one individual.
- Why organizations that ignore major technology shifts risk falling behind—and how to choose which “waves” are worth investing in.
This conversation reinforces a practical view of modern growth: technology accelerates what’s possible, but people determine whether the outcome is effective, ethical, and sustainable. Mike’s approach highlights the balance between adopting AI for leverage and maintaining human-centered leadership building teams with the mindset to evolve as the market evolves.
To learn more about Mike Gange and their work.