In this episode, Host Jessie Warner sits down with Paul Seibert, founder of Seibert Consulting Group, to discuss what it takes to build and scale a specialized consulting firm at the intersection of enterprise e-commerce and ERP and how agentic AI is changing software delivery, client outcomes, and competitive advantage industry.
What You’ll Learn
- Why “ERP + e-commerce in real time” is a make-or-break integration and how misalignment can “accelerate chaos” instead of growth.
- How specializing in a clear niche (Shopify Plus/BigCommerce + NetSuite ERP) strengthens positioning, partnerships, and repeatable delivery.
- Practical marketing channels for service firms: strategic partnerships, thought leadership (white papers), and in-person community building through user groups and events.
- What “agentic engineering” means in plain terms, and how autonomous AI agents can be assigned tasks that support business operations and technical execution.
- Ways to apply AI internally beyond coding planning, project management, delivery workflows, and enabling the team through training.
- How AI can improve quality and reliability in high-stakes implementations, including stronger testing and faster iteration when projects stall.
- Why disciplined client selection protects team health, delivery quality, and reputation especially when security standards are non-negotiable.
- Leadership lessons from scaling a tight-knit expert team, including servant leadership, frequent communication, and the principle that taking care of staff leads to better client outcomes and referrals.
This conversation highlights a modern consulting playbook: build deep expertise in a narrow intersection, operationalize quality and security, and use partnerships and community to drive credibility and word-of-mouth growth. Paul’s perspective ties emerging AI capabilities to a grounded execution mindset helping clients adapt to disruption while keeping team culture, standards, and long-term trust at the center of the business.
To learn more about Paul Seibert and their work.